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Services · Housekeeping & laundry

Hotel-grade clean, every single stay

A trained London housekeeping team cleans, launders and restocks your property between every guest — to a 30-point standard, verified with photos — so it’s always guest-ready and your reviews stay spotless.

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Freshly made bed with hotel-grade linen
30-ptInspection per clean
PhotoEvidence every turnover
HotelGrade linen & towels
SyncedTo every check-in

What we do

Clean, laundered and restocked, every turnover

Cleanliness and comfort are what guests remember and rate. We look after all of it between stays — the deep clean, the fresh linen, the little essentials — so every guest walks into a spotless home.

Spotless every stay
Spotless every stay
A trained team deep-cleans every room to a 30-point checklist, so the home is guest-ready every single time.
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Fresh linen & towels
Fresh linen & towels
Hotel-quality linen and towels, professionally laundered and replaced after every stay.
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Restocked essentials
Restocked essentials
Toiletries, kitchen and cleaning supplies are monitored and topped up, so nothing runs out mid-stay.
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Seamless turnovers
Seamless turnovers
Cleaning and laundry are synced to check-ins, check-outs and maintenance for smooth, on-time turnarounds.
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Neatly stacked fresh linen
Quality
30-pt check
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Why it matters

Inspected to 30 points, verified with photos

A single missed detail can cost you a review and a ranking. After every clean, our team works through a 30-point checklist covering every room, then logs photo evidence and keeps a record for you. Consistent, verifiable cleanliness protects your property, lifts your ratings and keeps occupancy high — with complete peace of mind for you.

What’s covered

Everything between guests, handled

Full property cleanBathrooms & kitchensBedrooms & linen changeProfessional laundryToiletries restockConsumables & suppliesPhoto report

How it works

A smooth turnover, every time

01

Guest checks out

Our team is scheduled the moment a stay ends, timed around the next arrival.

02

Deep clean & 30-point check

Every room is cleaned meticulously and inspected against a 30-point checklist.

03

Fresh linen & restock

Hotel-grade linen and towels are changed and every essential is topped up.

04

Photo report, guest-ready

We log photo evidence and mark the property ready to rebook — nothing for you to check.

London holiday home bedroom
Earn
23% more
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Benefit

Your partner in profitable, hands-off short-term and mid-term rentals

Work with a local London team that manages thousands of guest stays a year. We handle listings, pricing, guests and housekeeping end to end, so your property earns up to 23% more than owners see with other operators, without the day-to-day work.

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Local & accountable

One dedicated team for your property

From the first estimate to every guest checkout, a single local London team is accountable for your home — no call centres, no handoffs. We know the buildings, the licensing and what guests expect, and we treat your property like our own.

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London holiday home managed by Prime Host

The standard

The standard behind every clean

A five-star review is won or lost on the details. Every turnover runs to a 30-point checklist and is verified with photos.

01Trained, not gig-workers
A vetted, trained team cleans to a documented standard, so quality never depends on who happened to turn up.
02The same faces
Familiar cleaners between visits mean nothing gets missed and your inventory is known.
03Hotel-grade linen
We supply and launder high-thread-count linen and towels in-house, replaced after every guest.
04Damage caught early
Anything amiss is photographed and flagged immediately, so small issues are resolved before they cost a booking.

Turned over to a 30-point standard

Support

Housekeeping FAQs

Cleaning

+ What does a turnover clean include?
A full hotel-standard changeover: a deep clean of every room, kitchen and bathroom, fresh professionally-laundered linen and towels, restocked toiletries and consumables, a reset of the space to its staged layout, and an inspection that flags any damage or maintenance need. The property is left photo-ready for the next guest, every time.
+ What is the 30-point inspection?
It's the checklist our housekeeping team runs at every changeover — covering cleanliness, linen, toiletries, appliances, safety devices, damage and presentation — to make sure nothing is missed before the next guest arrives. Catching a broken kettle or a faulty smoke alarm at turnover is what prevents mid-stay complaints and bad reviews.
+ Do I get proof the clean was done?
Yes. Each turnover is logged and can be evidenced with a completion record and photos on request, so you have assurance the property was properly cleaned, inspected and reset before every arrival. Any issue found during the clean is reported to you the same day.

Linen & supplies

+ Do you provide the linen and towels?
Yes — we provide and maintain hotel-grade linen and towels, freshly laundered and replaced at every turnover, with spare sets held so a delayed wash never delays a check-in. It's all included in the changeover, not billed as an extra you have to manage.
+ Who restocks toiletries and essentials?
We do, automatically. Our housekeeping team checks and replenishes toiletries, kitchen basics and consumables at every changeover, so the property is always guest-ready without you thinking about it. The cost of consumables is passed through at cost on your statement.

Scheduling

+ How do cleans fit around bookings?
Turnovers are scheduled automatically against the synced calendar, slotted into the gap between checkout and the next check-in, so cleaning, linen and restocking always happen without you coordinating anything. Back-to-back bookings are handled routinely — it's exactly what an in-house team is built for.
+ What about longer stays?
We're happy to take longer bookings and often blend them with short stays to keep income steady beyond the 90-night entire-home cap. For stays of a month or more we can switch the property onto a mid-term or corporate footing, with the right contract, pricing and lighter servicing.
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Keep every stay hotel-grade clean

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£3M

Fully insured, on every stay

Up to £3 million of damage protection on every stay — if a guest damages your property or its contents, we handle the claim and the repair.