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Housekeeping

Cleaned to standard, serviced to a schedule

Every apartment is professionally cleaned and fully re-linened before arrival, and serviced weekly as standard throughout longer stays. Housekeeping is carried out by our own directly employed teams against a written specification, not by ad hoc contractors.

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Freshly made bed with hotel-grade linen
Every arrivalFully cleaned
WeeklyIncluded as standard
On requestAdditional servicing
In-houseDirectly employed teams

What is delivered

A defined specification, applied every time

Housekeeping is checklist-driven and inspected, so the condition of an apartment does not depend on which member of staff attended it.

Before every arrival
Before every arrival
A full clean of every room, bathroom sanitisation, kitchen degreasing, appliance interiors, floors and surfaces, and a complete change of bed linen and towels. The apartment is then inspected before access codes are released.
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Weekly during your stay
Weekly during your stay
Included at no additional charge on stays of a week or more: a full clean with fresh bed linen and towels, bathroom consumables replenished and refuse removed, at a time agreed with you.
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Laundry within the apartment
Laundry within the apartment
Every apartment has its own washing machine, and the majority have a dryer or washer-dryer, with iron and ironing board provided. There is no requirement to use a laundrette or a commercial laundry service during your stay.
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Additional servicing
Additional servicing
Extra cleans, mid-week linen changes or daily housekeeping can be arranged for an additional charge, quoted in advance. Requested through the same team that services the apartment.
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Weekly service

Included, not an upsell

Weekly housekeeping is part of the rate on stays of a week or more. It is not an optional extra presented after booking, and it is not withheld from longer stays on the basis that the apartment is occupied.

For extended occupancy this is a material difference from a conventional tenancy, where cleaning, linen and consumables are entirely the occupier’s responsibility and the property is inspected only at the end of the term.

  • Full clean of all rooms and bathrooms
  • Bed linen and towels changed, not topped up
  • Bathroom consumables replenished
  • Refuse and recycling removed
  • Scheduled at a time convenient to you
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Neatly stacked fresh linen
Equipped London serviced apartment

Appliances

Equipped for a stay of any length

Apartments are provisioned for genuine occupancy rather than for a short visit. Each has a full kitchen with dishwasher, oven and hob, microwave, kettle, toaster and coffee machine, and a washing machine with dryer or washer-dryer in the majority of units.

Iron, ironing board, hairdryer and vacuum cleaner are supplied as standard, so routine domestic tasks require nothing to be purchased or hired.

  • Dishwasher, oven, hob and microwave
  • Washing machine, with dryer in most apartments
  • Coffee machine, kettle and toaster
  • Iron, ironing board and clothes airer
  • Hairdryer and vacuum cleaner
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Information

Frequently asked questions

Frequency and cost

+ How often is the apartment cleaned?
It is cleaned in full before every arrival, and serviced weekly as standard on stays of a week or more. The precise schedule is confirmed in writing before you arrive.
+ Is weekly cleaning included in the rate?
Yes, on stays of a week or more. There is no separate charge and no requirement to request it.
+ Can I have the apartment cleaned more often?
Yes. Additional cleans, mid-week linen changes and daily housekeeping are all available for an additional charge, quoted in advance.
+ Can I decline housekeeping?
Yes. Some guests prefer minimal interruption, particularly on corporate assignments. We will hold the visit, though we ask to attend at reasonable intervals to meet our own safety and maintenance obligations.

Laundry and linen

+ Do I need to use a laundrette or dry cleaner?
No. Every apartment has its own washing machine, most have a dryer or washer-dryer, and an iron and ironing board are provided. Washing powder is supplied to start you off.
+ Are bed linen and towels provided?
Yes, for every guest in the party, and changed at each weekly service. Additional or replacement linen is available on request at no charge.
+ Do you provide cots and high chairs?
Yes. Travel cots, high chairs, bed guards and additional bedding are provided on request. Please ask when booking so the apartment is prepared before you arrive.

A serviced apartment, genuinely serviced

Professionally cleaned before every arrival and weekly throughout, by our own London teams.

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Housekeeping

Weekly

Included as standard on stays of a week or more

Full clean, fresh bed linen and towels, consumables replenished and refuse removed — scheduled at a time that suits you, at no additional charge.