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Provided as standard

Nothing to buy on the day you arrive

Apartments are provisioned so that a guest arriving with hand luggage can sleep, cook, work and launder on the first evening. Linen, towels, bathroom consumables, a fully equipped kitchen and opening provisions are supplied as standard, at no additional charge.

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Hotel-grade linen and towels in a London apartment
ProvidedLinen and towels
Fully equippedKitchens
IncludedOpening provisions
On requestCots and high chairs

What is supplied

Provisioned to one specification

Because we fit out our own apartments, the inventory does not vary according to what a previous occupier happened to leave behind.

Bedroom
Bedroom
French bed linen and a made bed for every guest in the party, with spare bedding available on request. Additional pillows, blankets and bed guards supplied without charge.
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Bathroom
Bathroom
Hotel-weight towels for each guest, bath mat, hand soap, shower gel, shampoo and conditioner, toilet tissue and a hairdryer. Consumables replenished at each weekly service.
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Kitchen and dining
Kitchen and dining
Cookware, ovenware, knives, utensils, chopping boards, crockery, glassware and cutlery for the full occupancy, with a dishwasher, oven, hob, microwave, kettle, toaster and coffee machine.
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Opening provisions
Opening provisions
Tea, coffee, sugar, salt, pepper and cooking oil, together with washing-up liquid, dishwasher tablets, laundry detergent, bin liners and cleaning cloths — enough to remove the need for a shop on the first evening.
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Arrival without a shopping list

A common question, answered plainly

Guests booking a serviced apartment for the first time reasonably ask what they are expected to provide. The answer is nothing. The apartment is equipped as a furnished home in use, not as an empty property awaiting a tenant.

You can make a cup of tea, cook a meal, run a wash and make a bed on the evening you arrive, without a supermarket visit and without unpacking anything beyond your own clothes. Provisions are opening quantities intended to cover the first days; thereafter the kitchen is yours to stock as you would at home.

  • Bed made and towels out on arrival
  • Tea, coffee, sugar, salt, pepper and oil supplied
  • Detergent, dishwasher tablets and bin liners supplied
  • Full cookware, crockery, glassware and cutlery
  • No hire charges and no inventory deposit
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Equipped kitchen in a London serviced apartment
Fresh linen supplied in a Prime Host apartment

Families and additional requirements

Equipment supplied on request

Travel cots, high chairs, bed guards, additional bedding and extra towels are provided on request at no charge, and are installed before arrival where we are told in advance. Please specify requirements at the time of booking so the apartment can be prepared rather than adjusted afterwards.

Where a guest has an accessibility requirement, tell us at enquiry stage. Our apartments vary in configuration and building access, and we would rather place you in a suitable property than adapt an unsuitable one.

  • Travel cot, high chair and bed guard
  • Additional pillows, blankets and bedding
  • Extra towels and linen sets
  • Clothes airer and additional hangers
  • Mesh Wi-Fi extension where required for a work position
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Safety and security

Specified to a standard, not to the minimum

Each apartment is fitted with an in-room coded safe for passports, documents and valuables. Entry is by unique code issued per reservation and deactivated on departure, so no previous guest retains access and there is no physical key in circulation.

Fire safety provision includes interlinked smoke detection, carbon monoxide detection where there is a fuel-burning appliance, and fire doors rated to 30 minutes to the apartment entrance. Detection is tested and the result recorded as part of our scheduled maintenance programme.

  • In-room coded safe
  • Unique entry code per reservation, deactivated at departure
  • Interlinked smoke detection, tested and recorded
  • Carbon monoxide detection where applicable
  • 30-minute fire-rated apartment entrance doors
  • No internal cameras or recording devices, at any time
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Secure London serviced apartment

Information

Frequently asked questions

What is provided

+ Do I need to buy anything before I arrive?
No. Bed linen, towels, bathroom consumables, a fully equipped kitchen and opening provisions of tea, coffee, sugar, salt, pepper, oil and cleaning materials are all supplied. Nothing is hired and nothing is charged separately.
+ Can I cook properly in the apartment?
Yes. Kitchens are provisioned with cookware, ovenware, knives, utensils, crockery, glassware and cutlery for the full occupancy, with an oven, hob, microwave and dishwasher.
+ Are towels and linen changed during the stay?
Yes, in full at each weekly service, with additional or replacement sets available on request at no charge.

Additional items

+ Do you provide cots, high chairs or extra bedding?
Yes, all supplied on request at no charge. Tell us when booking and the equipment will be in place before you arrive.
+ Is there a safe in the apartment?
Yes. Every apartment has an in-room coded safe for documents and valuables.
+ What fire and safety provision is in place?
Interlinked smoke detection, carbon monoxide detection where a fuel-burning appliance is present, and fire doors rated to 30 minutes to the apartment entrance. Detection is tested and recorded under our scheduled maintenance programme.

Arrive with hand luggage

Linen, towels, a fully equipped kitchen and opening provisions, supplied as standard in every apartment.

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Provided

All in

Equipped, provisioned and ready on the evening you arrive

Bed made, towels out, kitchen fully equipped, and tea, coffee and cleaning materials supplied. Cots, high chairs and additional bedding on request at no charge.