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Partner programme · London

Earn 10% on every booking you send us

For travel agents, concierges, relocation specialists, corporate travel bookers and DMCs. Place your client in a serviced apartment in central London — a week or six months — and take 10% commission on the stay. No cost to join, no volume commitment, no exclusivity.

Become a partnerHow it works
London serviced apartment for trade partners
10%Commission per booking
14 daysPaid after check-out
FreeNo cost to join
24/7Support for your client

How it works

From enquiry to commission, in four steps

You bring the client, we deliver the stay. No contracts to negotiate for each booking, no deposit to front, and no risk to the relationship you have built.

01Register once
Send us your agency or company details and we set you up as a trade partner. It takes a day, costs nothing, and you only do it once.
02Send us the brief
Dates, party size, budget and preferred area. We come back with available apartments, real photographs and a firm total price — usually the same working day.
03Your client stays
We handle the booking, the payment, check-in and everything during the stay. You can stay in the loop or hand over entirely — whichever suits how you work.
04We pay your commission
10% of the accommodation value, paid within 14 days of check-out against your invoice. Because we pay after the stay, a cancellation never turns into a clawback.
Serviced apartment interior in London

Every booking handled by our own London team — furnishing, cleaning, maintenance and 24/7 guest support.

Trade commission on London serviced apartments
Commission
10%
Become a partnerHow it’s calculated

Real income

Longer stays, larger commission

Commission on a serviced apartment works in your favour, because the stays are long. Ten percent of a three-night hotel booking is small. Ten percent of a two-month relocation is not.

It applies to the whole stay, not the first night, and to extensions too — so when a six-week assignment becomes four months, your commission grows with it rather than stopping at the original booking.

Two ways to work

Book for your client, or hand them over

You stay in control

Book on your client’s behalf

You make the booking, we invoice you or your client as you prefer, and you keep ownership of the relationship. Suited to agencies and corporate travel teams who manage the whole trip. Commission is paid to you after check-out.

Nothing further to do

Refer the client to us

Send us the introduction and we take it from there. The referral is recorded against you, and you are paid the same 10% on whatever they book — including a later, longer stay. Suited to concierges and individual advisers.

Who it’s for

Built for people who place guests

Travel agentsConciergesRelocation agentsCorporate travelDMCs & inboundPAs & family officesFilm & productionInsurance placement
Well-maintained London serviced apartment

Your reputation, protected

Your client is the one who has to be happy

When you place a client somewhere, their experience becomes your reputation. That is why we operate our own apartments rather than reselling other people’s: every one is furnished to a single specification, maintained on a schedule, professionally cleaned, and photographed honestly — the pictures you show your client are of the apartment they will walk into.

If something goes wrong during the stay, a real person answers 24 hours a day and our own team attends. Your client calls us, not you, and we tell you what happened rather than leaving you to find out from them.

Become a partner

Support

Partner FAQs

Joining

+ Who can become a partner?
Travel agents and agencies, hotel and private concierges, relocation and mobility specialists, corporate travel and HR teams, DMCs and inbound operators, PAs and family offices, production companies and insurance placement teams. If you place people in accommodation in London, the programme fits.
+ Does it cost anything, and is there a commitment?
No on both counts. Joining is free, there is no minimum volume, no annual fee and no exclusivity — you are free to keep placing clients wherever else you place them.
+ How do I register?
Email us your company name, contact details and the kind of bookings you handle. We set you up as a trade partner, usually within a working day, and give you a direct contact rather than a general inbox.

Commission

+ How is the 10% calculated?
10% of the accommodation value of the stay — the nightly rate multiplied by the nights booked. It excludes the cleaning charge and any optional extras, which are passed through at cost. We confirm the commission figure in writing when we confirm the booking, so you know it before your client travels.
+ When and how am I paid?
Within 14 days of your client checking out, by bank transfer against your invoice. We pay after the stay rather than on booking, which means a cancellation or a change of dates never results in us asking for money back.
+ What if my client extends?
You earn commission on the extended nights at the same rate. This matters more than it sounds — assignments and relocations very often run longer than first booked, and the extension is frequently worth more than the original stay.
+ What happens if the booking is cancelled?
No commission is due on a stay that does not happen, and equally there is nothing for you to repay. If your client cancels and rebooks different dates with us, the new booking earns commission as normal.
+ Do you offer net rates instead of commission?
For partners placing regular volume we can discuss a net rate you mark up yourself, rather than a commission we pay back. Tell us the pattern of bookings you expect and we will set it up whichever way works better for your business.

Your clients

+ Is the booking tracked to me?
Yes. Bookings you make are recorded against your account automatically, and referrals are recorded against you when you introduce the client. If the same client comes back directly later, the referral still stands.
+ Who looks after my client during the stay?
We do, 24 hours a day, on a phone number answered by a person who can act. Our own team handles cleaning, maintenance and anything that goes wrong. You are not the escalation route.
+ Can I see the apartment before I place someone?
Yes. We will send full photographs and details of the specific apartment, and for partners placing regular bookings we are happy to arrange viewings so you know exactly what you are selling.
Start earning 10% on every booking you placeBecome a partner

Place your first client this week

Tell us the dates, the party and the area, and we will come back with apartments, real photographs and a firm total price — usually the same working day.

Become a partnerBrowse properties

Commission

10%

On every booking, paid within 14 days of check-out

No cost to join, no volume commitment, no exclusivity, and no clawbacks — because we pay after your client has stayed, not before.